Order Acceptance: By placing an order with CocoaPlanet, you agree to the terms and conditions outlined here.
Customized Products: Customized chocolate products may vary slightly in appearance from the provided design due to the nature of the printing process. We will make every effort to match your design as closely as possible.
Intellectual Property: By submitting designs or images for customized products, you confirm that you have the necessary rights or permissions to use the content. CocoaPlanet reserves the right to refuse any order that violates intellectual property rights or contains inappropriate content.
Shipping: We strive to process and ship orders promptly. However, delivery times may vary depending on factors such as product availability and shipping destination. CocoaPlanet is not responsible for delays caused by shipping carriers or customs processes.
Privacy: CocoaPlanet respects your privacy and will only use your personal information for order processing and communication purposes. We will not share your information with third parties without your consent.
Limitation of Liability: In no event shall CocoaPlanet be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our products or services.
Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of [jurisdiction]. Any disputes arising from these terms and conditions shall be resolved through arbitration or mediation.
By continuing to use our website and services, you acknowledge that you have read, understood, and agreed to our refund policy and terms and conditions. If you have any questions or concerns, please contact us for clarification before placing your order.